Privacy policy

Privacy Policy of

This Application collects some Users' Personal Data.

Data Controller

FindMyLost S.r.l. - Via Arena, 25 - 20123 Milano (Italia),

Type of Data collected

Name, Surname, E-mail, Cookies and other Data tied with the User’s browsing of our website are among the Personal Data collected by this App.

Other Personal Data may be specified in other sections of this privacy policy or in informational messages for the User displayed on the website in the process of collecting the Data.

Personal Data may be voluntarily disclosed by the User or be automatically collected while using the App. Any use of Cookies – or of other tracking systems – by this App or by third-party Data Controllers that provide services used by this App, if not otherwise specified, has the purpose of identifying the User and storing information about his/her preferences for purposes strictly linked to provision of the service requested by the User.

The User’s refusal to disclose his/her Personal Data may prevent this Application from providing the featured services.

The User accepts full responsibility for the Personal Data of third parties published on, or shared through this Application and guarantees to be entitled to disclose or disseminate them, releasing the Data Controller of any liability towards such third parties.

Data processing method and place

Data processing method

The Data Controller will adopt the measures necessary to ensure the Personal Data’s security of the User and to prevent their unauthorised access, disclosure, changes or destruction when processing the data.

The Data Controller will process the data with the aid of electronic and/or digital systems, according to an organisational procedure and logics that are strictly tied to achieving the purposes for which it collects the User’s Personal Data. Other subjects or categories of subjects besides the Data Controller may have access to the User’s Personal Data in certain cases, who may be involved in the website’s management (administrative, sales, marketing, or legal office staff, system administrators), or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, advertising agencies), and who may if required be named Data Processors. User may request an updated list of Data Processors from the Data Controller.


The data is processed at the Data Controller’s headquarters and any other place where other subjects involved (i.e. Data Processors) process the data. For more information, contact the Data Controller.

Data storage

The data are stored for the time necessary to provide the service the User has requested, or for the time necessary to achieve the purposes described in this privacy policy, and the User can demand that data processing be suspended immediately or that the Data Controller delete all records of his/her data.

Purpose of Data Processing

The Data Controller collects the User’s Personal Data in order to provide the services and also for the following purposes: to contact the User, to ensure interaction with social networks and external platforms and for statistical purposes.

The types of Personal Data used for each purpose are specified in the specific sections of this privacy policy.

Details on the processing of Personal Data

Personal data is collected for the following purposes and using the following services:

  • to contact the User
  • to ensure interaction with social networks and external platforms
  • for statistics purposes

Additional information about Data Processing

Legal defence

The Data Controller may use the User’s Personal Data to defend its interests in court or in the preliminary stages leading to a suit, as for instance in the event of their improper use or of the services by the User.

The User confirms it is aware that the Data Controller may be required (on request) to disclose his/her Personal Data to the public authorities.

Specific information

At the User’s request, in addition to the information contained in this privacy policy, this application may provide additional and contextual information about the specific services or the collection and processing of his/her Personal Data.

System logs and maintenance

Insofar as is necessary to provide access to the website and run its maintenance, this Application and any third-party services used may collect system logs, i.e. files that keep records of User interaction with the website and that may contain Personal Data, such as User IP address.

Information not contained in this policy

User can request further information about the processing of his/her Personal Data at any time to the Data Controller (see contact details).

Data subject rights

The data subjects are entitled at any time to receive confirmation as to whether the Data Controller has Personal Data in storage in its archives, to know their content and origin, to check their accuracy or ask to supplement the data, or have it deleted, updated, correct, transformed in anonymous form or blocked, if the data is processed in breach of the law, as well as to object to their processing for legitimate reasons. Requests to exercise the above-mentioned rights should be addressed to the Data Controller.

This Application does not support "Do Not Track" requests. In order to know whether any third-party services used support such requests, please see their privacy policy.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time, publicly informing the Users thereof on this webpage. We kindly ask you therefore to check this page often, referring to the most recently revised version (revision date at the bottom of the page). If you do not agree with the changes introduced to the privacy policy, you should stop using the application and can ask the Data Controller to delete all records of your Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that date.

Information about our privacy policy

The Data Controller is responsible for this privacy policy.